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Your most unhappy customers are your greatest source of learning.
Don't let your learning lead to knowledge. Let your learning lead to action.
In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.
A man who asks is a fool for five minutes. A man who never asks is a fool for life.
A moment's insight is sometimes worth a life's experience.
Outsiders often have an insight that an insider doesn't quite have.
The first problem for all of us, men and women, is not to learn, but to unlearn.
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