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Your most unhappy customers are your greatest source of learning.

Don't let your learning lead to knowledge. Let your learning lead to action.

In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.

A man who asks is a fool for five minutes. A man who never asks is a fool for life.

A moment's insight is sometimes worth a life's experience.

Outsiders often have an insight that an insider doesn't quite have.